Frequently Asked Questions
We know that raising a child comes with a million questions, and we’re honored to be part of your family’s journey. Below, you’ll find answers to the questions we hear most often.
Don’t see what you’re looking for? Please don’t hesitate to reach out to our office directly. There’s no such thing as a question too small when it comes to your child’s health.
Who are your doctors?
Our practice is staffed by board-certified pediatricians including Dr. Leila Iravani, Dr. Swati Gandhi, and Dr. Cynthia Chow, and nurse practitioner Brittney Anchondo. Each physician brings extensive training and experience caring for children from infancy through their teenage years.
Learn more on our Our Medical Staff page.
What are your office hours?
Our office is open Monday through Friday, 8:30 am to 5:00 pm.
For care outside of office hours, Rady Children’s Health offers a free 24/7 nurse advice line. See below for details.
Where are you located?
We are located at 1640 Newport Blvd, Suite 360, Costa Mesa, CA 92627.
Directions and parking details are available on our Location page.
How do I schedule an appointment?
To request an appointment, call us at (949) 515-7337, Monday–Friday, 8:30 am–5:00 pm
What types of appointments do you offer?
We offer a full range of care, including:
- Well-child visits and annual check-ups
- Same-day sick visits for acute illness and injuries
- Immunizations and vaccine catch-up visits
- Sports and school physicals
- Follow-up visits for ongoing conditions
- Newborn visits
What should I bring to my child’s appointment?
Please bring:
- Insurance card and required co-pay
- Photo ID for the parent or guardian
- Immunization records (especially for new patients)
- A list of current medications, vitamins, or supplements
- Any completed new patient forms
Are you accepting new patients?
Yes! We welcome new patients of all ages, from newborns to teenagers.
Visit our Visiting Our Office page to get started, or call (949) 515-7337.
Do you see newborns? Can I meet a doctor before my baby arrives?
Yes, we care for children from birth. If you’re expecting, we encourage you to schedule a prenatal meet-and-greet with one of our physicians.
Visit our Expecting Parents page for more information.
What is a well-visit schedule?
Well-child visits are routine check-ups recommended at key ages to monitor your child’s growth, development, and immunizations. We follow the schedule recommended by the American Academy of Pediatrics (AAP).
View our full Well-Visit Schedule.
Do you still follow traditional vaccination guidelines?
Yes — absolutely and without exception. Our practice follows the vaccination schedule set by the AAP. These guidelines are developed by some of the world’s leading pediatric health experts and are based on decades of scientific research.
We want to be transparent about this: our commitment to the recommended vaccine schedule is not political. It is medical. Vaccines are among the most thoroughly studied interventions in the history of medicine, and the schedule is carefully designed to protect children at the ages when they are most vulnerable.
We also understand that in today’s world, it can be hard to know who or what to trust. If you have questions, doubts, or things you’ve read or heard that concern you, we genuinely want to hear them. Our door is open for those conversations — always kindly, always without judgment. Your child’s safety is our shared goal.
Can you provide referrals to specialists?
Yes. As part of Rady Children’s Health, we can connect your child to a wide range of pediatric specialists. If a referral is needed, we’ll coordinate your child’s care to ensure a smooth transition.
What do I do if my child gets sick after hours?
We partner with Rady Children’s Health to offer several options when our office is closed:
- 24/7 Nurse Advice Line: Call 1-844-GET-CHOC for free, round-the-clock guidance from pediatric healthcare experts. This line can also connect you to a virtual physician visit when needed.
- Pediatric Urgent Care: For non-life-threatening illnesses and injuries that need in-person evaluation, Rady Children’s Health has urgent care locations available in Irvine and Orange.
- Emergency: If your child is experiencing a life-threatening emergency, call 911 or go to your nearest emergency room immediately. See our pediatric emergency departments here.
Visit our After-Hours Care page for full details and locations.
When should I use urgent care vs. the emergency room?
Urgent care is appropriate for non-life-threatening situations such as:
- Ear infections, sore throats, or minor infections
- Minor cuts, sprains, or injuries
- Fever in children over 3 months who are otherwise stable
- Vomiting or diarrhea without signs of severe dehydration
Go to the ER or call 911 for situations such as:
- Difficulty breathing or turning blue
- Seizures or loss of consciousness
- Severe allergic reactions
- Head injuries with confusion or repeated vomiting
- Any fever in a baby under 3 months old
Not sure? Call 1-844-GET-CHOC and a pediatric nurse will help you decide.
What insurance do you accept?
We accept a wide range of insurance plans. Learn more on our Insurance and Billing page. Please call us to confirm your specific plan before your visit.
How do I request my child’s medical records?
Call us at (949) 515-7337. Records requests require a signed authorization from a parent or legal guardian and typically take a few business days to process.

